The management of Outrigo international, through its integrated quality, service management and information security policy, wishes to convey its firm belief in management systems, as well as its commitment to complying with the requirements of the ISO 9001, ISO 9100 and ISO 27001 standards, as well as other regulations such as the National Security Framework (ENS),, and to work towards the continual improvement of the effectiveness of all activities carried out within our organisation.

Outrigo international directs all its efforts towards achieving the highest level of customer satisfaction with the service provided, meeting their requirements, and we work constantly to deliver services whose quality exceeds their expectations.

Our commitment is to:

• Manage the delivery of our services effectively and efficiently, ensuring deadlines are met, providing quick and clear responses, being agile and decisive when resolving incidents, with an uninterrupted system, and maintaining and extending the quality standards required by our customers.

• Protect its information assets at the required level of availability, confidentiality, integrity, authenticity and traceability at all times, through their monitoring, safekeeping, maintenance and control, and by preventing unauthorised access.

• Guarantee the professionalism of our services with the highest quality and with qualified technical staff to carry out the activities.

• Maintain a multi-scenario continuity plan that enables recovery from a disaster in the shortest possible time in the event of disruptive events.

• Comply with the legal requirements applicable to our activity (including information security), as well as any other requirements to which the organisation subscribes.

• Protect the environment, including the prevention of pollution, by minimising the potential environmental impacts arising from our activities, and always seeking to promote and encourage the same attitude among our suppliers.

• Continually improve the management systems in place, as well as all the activities and processes of our organisation, through management based on the PDCA cycle.

• Set consistent improvement objectives across our organisation that are measurable, reviewed at least annually and inspired by its integrated policy.

• Provide our employees with the training and information they need to carry out their work effectively and efficiently and to apply the appropriate procedures to ensure the protection of the environment.

The management of Outrigo international is committed to complying with this integrated policy and to reviewing it periodically, as well as to communicating it to its staff, the service provider and the general public.